Caroline Kyungae Smith

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I had the pleasure of working closely with Caroline while launching Crvsh. She is highly proactive, extremely focused and very professional in every single interaction I have had with her. She brings a well-thought-through and creative approach to her work without being asked by anticipating what leadership needs, how they work best, and doing a tremendous job managing up. No matter if leading a complex project, facilitating workshops, producing strategy papers or helping me to think differently about a topic, she always delivered outstanding quality output. Her ability to see the big picture, quickly drive analysis to recommendation, and align different stakeholders consistently resulted in buy-in of her work from the Chief Digital Officer and senior executives. I highly recommend her to anyone who is looking for a great consultant.

/ luca bitonto, coo, crvsh /

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Caroline led user research projects through all phases. She collaborated closely with Product, Marketing and other key business stakeholders to define strategic plans. Ultimately, her ability to synthesize and communicate results clearly provided the insights we needed to improve our product and marketing.

/ fabian friede, cmo, kununu /

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Caroline is able to think outside the box and has an open mind for uncommon solutions. She helped clients uncover business needs, innovate their product and service offerings and think strategically about their business and digital communications.

/ Dominique schmidt, senior data analyst, diffferent /

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Caroline is a very demanding mentor, but this is how I learn the most. She gave fair feedback to my papers. When she criticized something, she always explained herself and suggested how I can improve my work. She guided me through the course, she warned me about possible "dead-ends" and she didn't wait until it was too late and I have wasted my time. I got feedback always on time and the sessions were very valuable on top of our written communication. At the end of the course Caroline also suggested additional literature, which can be helpful for my job. Thank you, Caroline! You made me work hard for the course and that's why I also achieved a lot only within a month and I can apply it at my job. It was pleasure working with you.

/ Iva Peytcheva, designlab student /