I am a Design Strategist with 8+ years of experience designing and implementing innovation products and initiatives. My expertise is in using design research, systems thinking and business tools to understand and respond to organizational and IT problems so that we act on their underlying causes not only their symptoms. In practice, I use diverse methodologies that blend ‘left brain’ and ‘right brain’ activities to help organisations act on challenges in a holistic way, working along the complete cycle of innovation, from discovery to implementation.
Passionate about bringing contextual research, systems thinking, and strategic foresight to the public sector, especially education and health.
Deep experience in: design research, rapid prototyping, product design, service design, venture design, design operations, strategic foresight, facilitation, storytelling, Design Sprints, Scrum. Certified Scrum Master, Scrum @ Scale Practitioner, and Design Sprint Facilitator.
Curriculum Vitae
Dir. of member experience
devoted
july 2022 - present
DESIGN STRATEGIST
U.S. DIGITAL SERVICE
2019 - 2021
OPERATIONS MANAGER
180degrees consulting
march 2019 - AUGUST 2019
venture designer
vodafone/crvsh
July 2017 - june 2018
Senior Product Designer
quandoo
february 2018 - may 2018
product designer
komoot
February 2017 - April 2017
strategy & design Consultant
LHBS
February 2016 - may 2016
Jr strategy & design consultant
SonicRim
august 2013 - october 2013
Journalist
Various
June 2008 - March 2012
Dir. of Design Strategy
Humana
september 2021 - july 2022
student Mentor
careerfoundry
january 2019 - February 2020
lead design strategist
merck
July 2018 - December 2018
student Mentor
DesignLab
February 2017 - june 2018
product designer
kununu engage
July 2017 - October 2017
strategy & design Consultant
diffferent
June 2016 - October 2016
strategy & design consultant
Deloitte Digital
February 2014 - February 2016
Content Strategist
Connections Media
June 2012 - October 2012
Education
northwestern university
Medill School of Journalism
2005 - 2009
Bachelors of Science in Journalism, Political Science
Awards
AAJA Chicago David Ibata Scholarship
2009
Awarded a 4-month internship with the Breaking News Team at the Chicago Tribune.
Freeman Award for Study in Asia
2007
Awarded $3,000. Project title: "Underground Sounds: A study of indie rock in Beijing."
Eric Lund Global Reporting Journalism Grant
2008
Awarded $2,500. Project title: “Radical Communication: A study of community murals and graffiti in South Africa.”